Terms of service
TERMS OF SERVICE
Last updated: July 24, 2026
These Terms of Service govern your access to and use of Glaiza Store and your purchase of products from https://glaizastore.com.
By visiting our website or purchasing a product, you agree to these Terms of Service.
1. STORE INFORMATION
The online store is operated under the name Glaiza Store.
Contact email: support@glaizastore.com
Business address: [Your registered business address]
Contact number: [Your business phone number]
2. DIGITAL PRODUCTS
Glaiza Store sells digital products, including printable files, coloring pages, templates, planners, graphics, and related downloadable materials.
No physical product will be shipped unless a product listing expressly states otherwise.
Product descriptions identify the included files, formats, dimensions, recommended software, intended use, and other important specifications. Customers are responsible for reviewing this information before purchasing.
3. DIGITAL DELIVERY
After successful payment, customers will normally receive access through the order-confirmation page, email, customer account, or download link.
Delivery can be delayed because of payment review, an incorrect email address, technical problems, or circumstances outside our reasonable control.
4. LICENSE AND PERMITTED USE
Unless a product listing expressly includes a commercial-use license, all products are licensed for personal, non-commercial use only.
Your purchase gives you a limited, non-exclusive, non-transferable license to use the purchased files according to the terms stated in the product listing.
You may not:
• Resell, share, distribute, sublicense, or give away the original files
• Upload the files to file-sharing websites, marketplaces, or public platforms
• Claim the designs or files as your own
• Copy or reproduce the products for resale
• Use personal-use products for commercial purposes
• Remove copyright notices or watermarks
• Use the products in an unlawful, misleading, harmful, or infringing manner
When a separate commercial license is included with a product, the terms of that license will apply.
5. PRICES AND PAYMENT
Prices are displayed in the currency shown at checkout. Applicable taxes, payment-provider fees, or currency-conversion charges may be added where required.
Orders are processed only after payment has been successfully authorized.
We reserve the right to cancel or refund orders affected by pricing errors, technical errors, suspected fraud, unauthorized payment, or misuse of the store.
6. REFUNDS AND CANCELLATIONS
Refunds and cancellations are governed by our Return and Refund Policy.
Digital products are generally not refundable for change of mind after access or delivery, except when a refund or other remedy is required by applicable law.
7. PRODUCT COMPATIBILITY
Customers are responsible for confirming that their device, software, printer, and operating system support the file formats stated in the product description.
Printed colors, sizes, margins, and quality may vary depending on the screen, printer, ink, paper, software, and printer settings used.
8. INTELLECTUAL PROPERTY
The website, branding, text, graphics, product images, digital files, and original designs associated with Glaiza Store are protected by applicable intellectual-property laws.
Purchasing a product does not transfer copyright or ownership of the underlying design.
9. ACCURACY OF INFORMATION
We make reasonable efforts to provide accurate product descriptions, images, prices, and specifications. Minor differences in display, formatting, or printing do not necessarily mean that the product is defective.
10. THIRD-PARTY SERVICES
Our store may use third-party services for payments, file delivery, analytics, customer accounts, and other store functions. Your use of those services may also be subject to their respective terms and privacy practices.
11. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Glaiza Store will not be liable for indirect, incidental, or consequential losses resulting from misuse of a product, incompatibility that was disclosed before purchase, or circumstances outside our reasonable control.
Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.
12. GOVERNING LAW
These Terms are governed by the laws of the Republic of the Philippines, without limiting any mandatory consumer protections that apply in the customer’s location.
13. CHANGES TO THESE TERMS
We may update these Terms when necessary. The updated version will be posted on this page with a revised effective date.
14. CONTACT
Questions about these Terms may be sent to:
Glaiza Store
Email: support@glaizastore.com
Address: [Your registered business address]
Phone: [Your business phone number]